Overview

DIXPAI Support for Nginx delivers highly responsive and flexible assistance to help you maintain optimal performance for your Nginx deployments. With various availability options and customizable support plans, DIXPAI ensures your applications operate smoothly while reducing downtime and operational hurdles.

Benefits

• Responsive support: Immediate access to skilled engineers for troubleshooting.
• Best-in-class SLAs: Guaranteed response times for critical issues.
• Flexible subscription options: Tailored to meet the needs of your deployment.
• Open-source expertise: No vendor lock-in; leverage community-driven solutions.

Key Features

Covered Components

• Nginx core functionality
• Configuration of HTTP, HTTPS, and TCP/UDP proxying
• Load balancing configurations
• SSL/TLS configuration and optimization
• Caching strategies and configurations
• Tuning for performance and scalability
• Troubleshooting configuration issues
• Security best practices and hardening
• Nginx Plus features (if applicable)
• Integration with monitoring tools like Prometheus, Grafana, ELK stack
• Integration with web application firewalls (WAFs)

Service Levels

• Standard Tier: Ideal for general use environments with relaxed SLAs.
• Advanced Tier: Ideal for production environments requiring standard SLAs.
• Premium Tier: Tailored for mission-critical environments with faster response times and enhanced features like "Sticky Engineer" availability.

Add-ons

• Additional support hours
• Technical Account Manager for personalized assistance
• Consulting services for complex configurations and migrations
• Performance tuning and optimization engagements

Why Choose DIXPAI Support for Nginx?

• Reduce downtime and quickly restore services.
• Enhance development productivity by offloading technical challenges.
• Ensure secure and optimized configurations for high availability.